Health and safety measures HSM Hotels

FEEL SAFE IN HSM

Hygiene, security, comfort and tranquility

In our hotels we are aware of the current situation and the need, now more than ever, to guarantee the safety, comfort and satisfaction of our guests during your holidays. For this reason, we have established all the protocols: cleaning, hygiene and disinfection measures to guarantee an unforgettable experience in each of our hotels during your stay with us.

To offer the best service, we have the technical and legal advice of Preverisk, a leading international consulting company focused on public health and tourism.

SAFE ENVIRONMENT

Safe and comfortable holidays

To make your stay as enjoyable as it is only possible, without having to worry about anything, our hotels have all the measures to guarantee security, implementing preventive measures in all the facilities and surroundings of the hotel.

ACTION PROTOCOL

  • Compliance with WHO recommendations and local regulations
  • Quick acting medical service
  • Personnel trained with strict hygiene and disinfection protocols
  • Constant disinfection and filter cleaning, using nebulizers with authorized products

HYGIENE PROTOCOL

Disinfection, security and tranquility

In all our hotels we have worked on the day-to-day action protocols of our employees to guarantee the safety and tranquility of our guests, with strict disinfection and cleaning measures for the rooms, the facilities and the common areas.

ACTION PROTOCOL

  • Daily disinfection of common areas and rooms
  • Disinfection using air conditioning systems and nebulizers
  • Products adapted for cleaning (effective against Covid19)
  • Disinfectant gel dispensers, masks and gloves
  • Distance between clients of 1.5 meters

DIGITIZATION

Implementation of technologies as preventive measures

In our hotels we know that technologies, together with disinfection and security measures, are the best ally in ensuring the safety and tranquility of our guests during their stay with us. For this reason, we implement various measures with technological support to prevent the spread of the virus and guarantee a safe environment.

LINES OF ACTION

  • Web Check In to reduce waiting time
  • Menus from restaurants, bars, treatments ... using QR codes
  • Mobile application for information and security recommendations

COMMON AREAS: STAFF AND SUPPLIERS

We guarantee the safety and hygiene distance

We all know that the best way to combat COVID-19 is to respect the safety distance, especially with everyone who does not belong to our daily environment. At the hotel we have implemented some necessary measures to guarantee maximum respect for the 1.5 meters of distance so you can enjoy the hotel's common areas (such as the pool, restaurant, bar ...) with total security and tranquility.

ESTABLISHED MEASURES

  • Creation of strict internal protocols for our team
  • Masks, gloves and gel used by our employees
  • Administrative improvements and continuous training
  • Protocols for receiving goods and dealing with suppliers